Delivery ~

Order Tracking

Order Tracking

To track your order please enter your Order ID in the box below and press the “Track” button. This was given to you on your receipt and in the confirmation email you should have received.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

LuviNoir Shipping Information

LuviNoir, we are committed to delivering your orders quickly and efficiently. Below is our shipping policy to ensure you have a seamless shopping experience.

Standard 3 Day Shipping

(Orders 5000 LKR & Over)
Free
Standard 3 Day Shipping

300 LKR
1 Day Shipping
(Pickme Flash, Uber)
delivery rates may vary based on location.

Processing & Shipping Time

  • All orders are processed within 3 working days after confirmation.

  • Once shipped, delivery times may vary based on location.

Shipping Destinations

Orders must be placed by 12pm EST to start processing on the same day. Processing time usually takes 1 business day. Delivery times are based on orders placed between Monday – Friday.

  • We offer nationwide and international shipping.

  • Shipping rates and estimated delivery times will be displayed at checkout.

Tracking orders

When your order is ready to be shipped, you will receive a shipment confirmation email. The all of our orders are shipped within 1-2 business days after the order has been placed. The email will contain shipment details, your tracking number, and a package tracking link. To track an order on luvinoir.com, sign in to access My Account that will contain your order information. You can also contact LuviNoir Customer Service to track your order.

For more information or questions, please contact LuviNoir Customer Service via email (customerservice@luvinoir.com) or via phone at +94 (0) 777 38 60 63. Operating hours are 24 hours a day, 7 days a week, excluding holidays.