Return ~
& Cancelation
Returns & Exchanges
At LuviNoir, we take pride in crafting premium, cruelty-free, and natural beauty products. If you are not completely satisfied with your purchase, we are happy to assist with returns and exchanges under the following conditions:
Products must be unused, unopened, and in their original packaging.
Returns must be initiated within 14 days of the purchase date.
Proof of purchase (receipt or order confirmation) is required.
We do not accept returns on items purchased during promotions, bundled sets, or gift vouchers.
Defective or Incorrect Products
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with clear images of the issue. We will arrange for a replacement or refund at no additional cost.
International Returns
Due to customs regulations, we do not accept international returns. However, if your product arrives damaged, please contact our support team for assistance.
How to Initiate a Return
To request a return or exchange, please email hello@luvinoir.com with:
Order number
Name & contact details
Reason for return
Product images (if applicable)
Our team will guide you through the next steps.
Contact Us
For any inquiries regarding returns or exchanges, reach out to us at hello@luvinoir.com